Saas / Software Use Case
BeHeard is your AI-powered Voice of Customer platform. Automate research, real-time feedback, customer stories, and personalized journeys at scale.
Research, Automated
Automate, probe deeper insights, incentivize, and report. End to end, no manual effort.
Feedback in the Moment
Engage visitors at joy, frustration, or on exit. Run on site, in-app, or in-product.
Validate Faster
Test product ideas and messaging quickly with focused feedback.
How we do it
Your AI Agent Powered by Context
1. Understand Your Business & Customers
Your AI learns your products, policies, customer history and FAQs to speak on-brand, every time.
2. Ascend Beyond Surveys
Replace boring surveys with real conversations that turn into insights, reviews, and testimonials.
3. Voice of the Customer, Everywhere
Reach customers wherever they are via email, chat, social, SMS, and beyond. Listen across all channels and acts on them daily.
4. Take the Next Best Action
Treat every account like a segment of one. Run campaigns, escalate issues, or drive reviews automatically.
Power your customer knowledge base
Integrations from the get-go
How we help you win
Increase your revenue.
Increase revenue through automatically driving positive reviews, intercepting negative moments, collecting customer testimonials, and CSAT.
Time is money. We save you both.
Save time and money with one platform that handles research, feedback, marketing, and support.