Saas / Software Use Case
Beheard AI can automate your customer journey, from market research and real-time feedback to glowing reviews and personalized marketing that drives retention.
Unified Inbox
Manage conversations across email, SMS, Instagram, surveys, and calls all in one place.
Product Feedback
Test and validate new ideas quickly with fast, focused feedback.
Voice of Customer
Our AI listens across channels, identifies key signals, and takes action in real time.
How we do it
Curated AI agents built for your brand
1. Understand your business
Your AI learns your products, policies, and FAQs to speak on-brand, every time.
2. Know your customers
Deep integrations connect your systems so your AI knows who’s who and what they need.
3. Engage across every channel
Reach customers wherever they are via email, chat, social, SMS, and beyond.
4. Take the next best action
From collecting insights to escalating issues, your AI acts instantly to keep things moving.
Power your customer knowledge base
Integrations from the get-go
How we help you win
Increase your revenue.
Increase revenue through automatically driving positive reviews, intercepting negative moments, collecting customer testimonials, and CSAT.
Time is money. We save you both.
Save time and money with one platform that handles research, feedback, marketing, and support.