QSR Use Case
BeHeard’s AI connects you with your customers in real time to boost reviews, streamline support, and simplify catering
In-store physical entry points
Point of sales integration
Individual customer history
Give insightful recommendations
Deep insights &
real-time responses
Engage customers across walk-ins, digital orders, third-party apps, and social media. Every interaction is actioned instantly based on their experience.
Recommended actions based on live conversations
High-level business insight overview from feedback
Actions fed by multi-channel conversations
Customer & market research
Just share what you want to test. BeHeard handles recruiting, questions, insights, dashboards, and rewards automatically.
Testimonials
QSR Teams taking action with Beheard
Drive positive reviews
Prompt timely conversations, resolve issues fast, and request reviews when satisfaction is high.
Redirect neutral or negative feedback to knowledge based reconciliation or escalation.
Customer insights delivering results
QSR customers that are growing with BeHeard by conversing with their customers
Catering made easy for you & your customers
Guide customers through catering options, answer questions, and collect orders in real time. Hand off to your team when needed and never miss an opportunity.
Ditch the forms and repeat phone calls
Guide customers based on custom knowledge, company procedures and policy
Deep learning of catering customer trends
Handle catering requests and updates seamlessly
Personalized marketing journey
By integrating with different customer touchpoints, BeHeard enables brands to take the Next Best Action for each one based on their unique journey with the brand, driving revenue and loyalty.
