Stop talking at your customers.
Start talking with them.
Our AI powers intimate conversations with your customers, anywhere they are, with deep context through integrations.
Jessica Yesla
86
NPS Score
+3 Last 30d
75
CSAT Score
-1 Last 30d
Jessica Yesla
86
NPS Score
+3 Last 30d
75
CSAT Score
-1 Last 30d
Hey Jessica, I'm glad you were able to visit and stay with us again! I hope your room met all of your expectations. Anything we can improve?
Honestly, just one small thing — the shower pressure was a bit low. Not a huge deal, but worth mentioning.
Thanks for letting us know! We'll have maintenance check that right away. We really appreciate the feedback.
Would you like 5% off your next stay with us?
Yeah, that would be fantastic!
Perfect! I have a few more questions about your stay and then I can get that discount set up for you.
Brands talking with their customers
Product Overview
Deeper customer insights to drive impactful action
Build your ambassador to have the tonality you would want representing your brand
Reference all of your company knowledge to instantly support your customers
Generative, flexible and intuitive by simply asking for what you would like to see
Prompt tests, win-backs, promotions and more with segmented data to support
Other Features
Cohesive
Unified voice of customer across channels including walk-ins, digital, social etc.
Individual Relationships
Personalized responses to create individual relationships at scale
Take Action
Actionable business insights across all your data
Proactive
Reach out to each customer as individuals or segments
Deploy Win-back
Customer Brand Relationship Score
Through your socials, marketing, walk-ins, website and more, Beheard AI calculates a score for every person. Through new projects and campaigns, you can now target customers that need the most attention.
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